Terms & Conditions

Last updated: 5 October 2026

1. Operator and acceptance

Rapid Nest operates short-stay accommodation in Bengaluru, India. By using the website or submitting an enquiry you agree to these terms and the Privacy Policy. Before production launch, the site must display the operator's complete legal/business identity, address and grievance/customer-care details.

2. Booking enquiries

The website allows you to request dates and provide contact information. Submission only creates an enquiry. It does not guarantee availability, price or a reservation and does not by itself block inventory. Rapid Nest may contact you by phone, WhatsApp or email to discuss the enquiry.

3. Confirmation and contract

A reservation is confirmed only when Rapid Nest expressly marks or communicates it as confirmed and any required payment/deposit condition communicated to you has been satisfied. Your confirmation should identify the property, dates, guest count, agreed price, material charges and applicable cancellation terms. If there is a conflict between a specific written booking confirmation and these general terms, the specific confirmation controls for that booking to the extent permitted by law.

4. Prices, taxes and payments

Displayed prices may vary by date, occupancy, stay length or promotion. Before you become bound to a paid booking, Rapid Nest will disclose the applicable accommodation price and material mandatory charges/taxes known at that time. Payment methods and payment-provider terms will be disclosed when payments are enabled. Never send payment to an account not communicated through an authorised Rapid Nest channel.

5. Availability and calendar synchronisation

Rapid Nest may use iCal/calendar feeds from Airbnb or other channels. Third-party calendar updates can be delayed. We take reasonable steps to avoid double bookings, but an enquiry remains unconfirmed until expressly accepted. Once Rapid Nest confirms a direct reservation, the dates are blocked in our system and may be exported to connected channels. Third-party platforms control how quickly their systems import those updates.

6. Cancellations, changes and refunds

The cancellation/refund conditions applicable to a reservation will be disclosed before or at confirmation and form part of that booking. A guest should not assume that an enquiry or an unpaid hold creates a reservation. Where Rapid Nest must cancel a confirmed direct booking and cannot provide the contracted accommodation, any refund or alternative arrangement will be handled in accordance with the booking terms and applicable consumer law. Nothing in these terms removes non-waivable statutory rights.

7. Guest responsibilities

Guests must provide accurate booking information, respect stated occupancy limits, check-in/check-out times, quiet hours, smoking restrictions, safety requirements, property rules and lawful instructions from property staff. Illegal activity, nuisance, deliberate property damage, unauthorised parties or materially exceeding the confirmed occupancy may result in termination of the stay where legally permissible.

8. Identity and eligibility

The person responsible for the reservation must have legal capacity to contract and may be required to present valid identification where reasonably required for guest registration, safety, fraud prevention or law. Any ID handling is subject to the Privacy Policy and applicable law.

9. Property information

We aim to keep descriptions, photos, amenities, location information and rules accurate. Minor changes caused by maintenance, replacement of furnishings or operational needs may occur. We will not intentionally misrepresent a material feature. If a material advertised feature becomes unavailable for a confirmed stay, contact us promptly so an appropriate remedy can be considered under the circumstances and applicable law.

10. Damage and additional costs

Guests may be responsible for proven loss or damage caused by them or members of their party beyond ordinary wear and tear, and for clearly disclosed chargeable services they request. Rapid Nest will not impose arbitrary penalties; any claim should have a reasonable basis and supporting information.

11. Third-party services

Airbnb, WhatsApp, payment providers, maps and other third-party services are operated independently and may have their own terms. Rapid Nest is not responsible for an independent third party's systems or outages, but remains responsible for obligations that applicable law places on Rapid Nest.

12. Website use

You must not attempt unauthorised access to hosting/admin areas, interfere with security or availability, scrape or abuse the service in a manner that harms Rapid Nest or others, submit fraudulent enquiries, impersonate another person or use the site unlawfully.

13. Liability

To the maximum extent permitted by law, Rapid Nest is not liable for indirect or consequential loss that was not reasonably foreseeable from a breach. Any limitation in these terms is subject to applicable law and does not exclude liability or consumer rights that cannot lawfully be excluded or limited.

14. Privacy

Personal data is handled according to the Privacy Policy. Booking/contact information should only be used for legitimate service, operational, legal and security purposes described there.

15. Complaints and grievance redressal

Contact Rapid Nest first so we can attempt to resolve a complaint. Before production launch, publish the grievance officer/customer-care name or designation, email, phone, postal address and applicable response process here and in the footer/contact page. Nothing here prevents a consumer from using remedies available under applicable law.

16. Governing law

These terms are governed by the laws of India. Subject to mandatory consumer-protection and jurisdiction rules, disputes may be brought before courts/authorities having lawful jurisdiction in Bengaluru, Karnataka. This clause does not remove any forum or remedy that applicable law requires to remain available to a consumer.

17. Changes to these terms

We may update these terms prospectively. The version applicable to an already confirmed booking will not be changed retrospectively to remove accrued rights unless required by law or agreed with the guest.